Thank you for shopping with SoapMaking Bride. We take pride in carefully preparing and packaging each order.
Order Processing
Orders are typically processed and shipped within 1–4 business days after payment is received.
Please note that processing times may be extended during holidays, special promotions, or periods of high order volume.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We ship exclusively within the United States.
Delivery Times
Delivery times vary depending on the shipping carrier and destination. While we strive to ship orders promptly, we cannot guarantee delivery dates once a package has been handed over to the shipping carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. SoapMaking Bride is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
Lost, Delayed, Damaged or Stolen Packages
Once an order has been shipped and accepted by the shipping carrier, responsibility for the package transfers to the carrier.
SoapMaking Bride is not responsible for packages that are lost, delayed, damaged in transit, or marked as delivered but not received. Customers should contact the shipping carrier directly to file claims or investigate delivery issues.
However, we will gladly assist by providing tracking information and shipment details when available.
Contact Us
If you have questions regarding shipping or your order, please contact:
SoapMaking Bride
Website: www.soapmakingbride.com
Email: handmade@soapmakingbride.com Phone: (856) 244-1230
Thank you for supporting our small business and choosing handmade products.